Frequently Asked Questions

---

We will monitor the weather hourly and plan accordingly. We carry water and a first aid kit at all times. We travel in an air conditioned car with an extra fan. We would recommend a walk in Twigmoor woods or at Kingsway nature reserve as these are the area's with shade, Twigmoor has the added bonus of a lake for a cool down paddle, with your permission of course. 

we also use temperature guns to check the dog's temp. If we have any concerns re over heating then dogs will be taken to the HQ to be monitored,

Unless your dog hates the rain, we will continue as planned.
However if the walk needs to be delayed, this is no problem at all, we will carefully observe the weather and fulfil the dogs walk as promised. 

Unless you feel you need to rearrange, snow does not put us off. Obviously we are aware of the dogs feet walking on snow and ice. We have a range of coats (if you don’t have one yourself) to put on - to give that added layer of warmth. 

I would like to reassure you that, your dogs well-being and safety is our priority, although we cannot plan for aggressive dogs that approach yours. I can promise you that WE would rather be bitten and hurt to make sure your precious baby will be spared.

As with our own - we would risk our life to save them and would not think twice of blocking another dog or jumping in a river if we needed too. 

We are fully insured 

We love to see dogs running around enjoying freedom and would rather not constrain them to a lead, we don't feel that this provides enough stimulation. However we are respectful of your wishes. 

We will also return them to the lead if we have concerns about recall etc. 

we ONLY allow them off lead with...

1. Your consent

2. In an appropriate place 

3. After conducting an initial Risk Assessment and continuing to conduct Dynamic risk Assessments.